“Information sharing and data innovation is at the heart of public sector reforms.” Professor Miriam Lips

Locality Solutions & CVUHB – Working together to create Safer Communities.

With the Well-being of Future Generations Act playing a central role on how best to improve citizen outcomes, public services are finding better ways on information sharing for a more joined-up approach in delivering a holistic service.

Our recent project with the Cardiff & Vale Health board has been a great example of how public services have identified that collaboration is key to ensure prevention and reduction of frequent attenders to the A&E.

It’s been 2 months into our project with CVUHB and the A&E Department, Heath Hospital  Cardiff, and we’ve learnt a great deal about the challenges public services and partner agencies face when working together.

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Mobilising your workforce

‘Due to technological improvements and increased connectivity, mobile networking is becoming even more popular amongst businesses.’

The advancements in technology has not only made mobile devices powerful business tools, but the introduction of video-conferencing, route planning tools and instant messaging, has made it easier for remote workers to communicate and get the information they need for quick on the ground decision making.

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‘One of the biggest challenges faced when managing high-risk complex cases is the ability to receive timely information. This is paramount as it ensures successful intervention and prevention of Anti-Social Behaviour and Domestic Abuse.’

By working in isolation, public services and partner agencies lose sight of the wider vulnerabilities. Opportunities for early intervention can be overlooked, this being essential to deliver a proactive service for citizens and communities. Furthermore public services and partner agencies are universally accepting that information sharing is key, it enables strategic needs assessment and targeted planning of resources.

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World Information Society Day will take place on 17th May and this year the theme will focus on ICT entrepreneurship for social impact.

The day was established by a United Nations General Assembly, following the 2005 World Summit on the information Society in Tunis and had previously been known as World Telecommunications Day in order to remember the founding of the International Telecommunication Union on the 17th May 1865.

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