Locality is a leading provider of Process Management solutions.

Information sharing and partnership working for safer, healthier communities.

ClusterCM

An intuitive multi-agency solution that enables true collaboration, information sharing and partnership working for safer, more cohesive communities.

Data Sharing

Timely and secure information sharing is enabled for successful multi-agency working within organisations and their partner agencies.

Workflow

Create and build powerful, engaging custom forms without coding. Our forms builder has integrated e-signature capabilities and can be used on tablets. Integrates securely with DocuSign.

Reporting

Users need a simple way to make sense of the data. Our product comes with two main ways of doing this; dashboard widgets and the report builder.

Notifications

Alert and notify the right information to the right partners to ensure meaningful sharing is undertaken. Don’t miss vital opportunities for early intervention.

cOLLABORATION

Innovative Technology for Collaboration

We understand the challenges organisations face when working with partner agencies to achieve results.

Our intuitive application enables true collaboration, information sharing and partnership working for both the private and public sector.

"Through the implementation of the Locality Housing Management programme we now have very strong case visibility and a defined process for case closure. Its ease-of-use is a massive benefit to our organisation. We can now share information between departments securely which goes a long way to ensure our high standards and best practice.

JOSHUA DOWDALL, DIRECTOR OF HOUSING, TAFF HA

"We looked at the market leading software as well as the add-on module within our existing Housing Management System and after extensive research, demonstrations and site visits, we selected Cluster Case Management as our software of choice."

MARK HOWELLS, ASSISTANT OPERATIONS MANAGER, CADWYN HA

“The whole process has been refreshing, Locality was a different system and process from the very beginning and being involved in the product development has been a massive benefit. The professional services element has been ‘Organic’, both effective and beneficial. We have something special here and are well placed in tackling anti-social behaviour and domestic abuse”

JONATHAN TUMELTY, COMMUNITY SAFETY MANAGER, TRIVALLIS

“Locality has simplified our systems and those of the clients we work with in a way no other software company has been able to. Everybody has picked up the system easily and it has become an essential part of our business. I think everybody should take a look at Locality Solutions before implementing a new management system. It’s very different to other software we have used and has brought us great savings in time and money”

ELAINE BALLARD CHIEF EXECUTIVE, TAFF HOUSING

We chose a relative newcomer on the block when we selected Locality to provide our Case Management Software and they have not disappointed. We have seen an increase in quality and customer satisfaction, from start to finish, which included a major transformation at Trivallis. Locality have been very professional where required. Not only would i recommend Locality to our partners but we are already exploring where we can adopt this innovative software elsewhere within the business.”

ADRIAN BARBER, INTERIM CHIEF EXECUTIVE TRIVALLIS

Sectors

A Multi-Agency, Multi-Sector Solution.

Local Government & Housing

We work closely with Local Government and Housing to help them reap the opportunities of multi-agency working to reduce risk and improve early intervention opportunities.

Health

Our innovative and flexible platform is designed to transform the way services are delivered, reducing and simplifying administration and freeing up staff to focus on patient care.

Care

In this climate, care and support providers need to operate more creatively than ever to meet the varied and often complex needs of individuals successfully and cost-effectively.

Crime & Probation

Our secure software enables partners such as the police, probation services, local authorities, safety projects and social landlords to access and act upon the right information for coordinated intervention.

Homelessness

Our approach in managing homelessness is internationally renowned, have a read of our work in developing technology for the European Homeless Mobile Citizen Network. Cluster Case Management is modern and mobile.

Support

We understand that each case is different. Rather than trying to shoehorn all support packages into one model, our platform allows you to create individual programmes that focus on the personal needs of each service user.

Customers

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What Next?

Get in touch with us to see how we can help you.