Cluster Case Management

Real change can be made with a little forward thinking and the right technology. Our product is designed with flexibility and simplicity at it’s core.

Integration

Seamlessly integrate Cluster
with your systems.

Locality integrates easily with 3rd party applications to seamlessly transfer the information you need across different platforms.

Through Outlook and Gmail integration, sending email notifications, triggers and actions are simplified and performed within your workspace.

With APIs and web services to receive and send relevant information, we help you eliminate duplication of data entry and help you join up silo systems.

Security

Security is central
to our collaboration platform

Our software is hosted in certified data centres to ensure your team can securely collaborate on sensitive information. To ensure data protection compliance, data can be hosted in various data centres across the world to fit your needs.

Our product complies with the EU Data Protection by ensuring all data is stored in the UK or EU. We ensure you have complete control over your data through the audit trail facility, fine grain user controlled permissions and multi-factor authentication login.

Responsive

Configurable

24/7 Support

Workflow

Continuous improvement

CRM

Proactive alerts

Reports & Dashboard

Case Studies

Meeting Trivallis’ requirements meant creating a tailored, smooth and agile journey, a transparent process.
We worked in close consultation throughout the whole process, this was essential in ensuring we understood and were able to meet the requirements of product users.

Since launch, we have seen an increase in quality and customer satisfaction. From start to finish, which included a major transformation at Trivallis.

Adrian Barber

Acting CEO, Trivallis

Our professionals created a tailored, smooth and agile journey to meet Taff Housings requirements.

Through the implementation of the Cluster housing management programme we have very strong case visibility and a defined process for case closure. Its ease of use is a massive benefit to our organisation, we can share information between departments, securely and this goes a long way to ensure the very best practice.

Joshua Dowdall

Acting Executive Director, Taff housing Association