Our health services case management software is the software for organisations striving to achieve better outcomes for their users.

Our innovative and flexible platform is designed to transform the way services are delivered, reducing and simplifying administration and freeing up staff to focus on patient care. Locality creates bespoke packages that are modern and mobile, yet user-friendly and intuitive. From experience, we recognise that health services operate in a fast-paced and ever changing environment, so we’ve carefully designed our offer to adapt and respond to new developments.

We measure ourselves by the outcomes achieved for the ultimate users of your service – the patients.

Case Management Types

A&E Frequent Flyer

Behavioral Health

Patient Centred Management

Chronic Disease Management

Aged-Care Management

Wound Care Management

"Locality have created innovative solutions enabling secure, cross-sector and multi-agency collaboration."
Ifan Evans, Head of Innovation, NHS

Scheduling & Calendars

Schedule appointments with clients, internal and external teams with Microsoft Exchange (Outlook) sync. Two-way sync is available to view calendars through our software.

Configurable Forms

Create specific notes,letters, performance reviews and other clinical assessments to evaluate outcomes.E-signature capabilities available.Option to integrate with DocuSign.

Workflow Automation

Embed your business processes based on case type, patient type, risk and priority levels. Set triggers, actions, tasks, alerts and notifications to keep you and your teams up to date.

Mobile Access

Have secured access to all your patient records and cases on the go. Fill in information through e-forms, receive alerts and notifications via sms. Keep updated anytime, anywhere with tablets and mobile devices.

Client Engagement

Directly engage with clients through sms messaging and emails. Client engagement can be automated through workflow or manually triggered. Send reminders and alerts for an improved patient experience.

Measures & Reporting

Gain access to a suite of core reports through dashboards and reports. Our fully configurable dashboards lets you display the information which is important for you and your staff. Option to integrate with your current business intelligence suite.

Infrastructure Security & Data Protection

Our solution is hosted in Official/Official-Sensitive data centres (IL2/3/4).

We utilise the latest, proven technologies to keep your data safe. Our software is hosted in data centres which meet or exceeds the security standards required by our customers. Our minimum hosting infrastructure is PSN compliant (ref: SRV_0396). All of our solutions are hosted in an ISO Tier 3 environment, guaranteeing 99.982% availability.

Our hosted environment complies with the following accreditations.

We provide a simple, smart connected multi-agency and case management software as a SaaS solution for the health sector and partner agencies.

Suite 115, Creative Quarter, 8 Morgan Arcade, The Hayes, Cardiff, CF10 1AF
p. 0330 0015307 | e.

Company no: 07778046 | VAT Reg No: GB 195 5405 84

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